SHIPPING & HANDLING
Please find all shipping-related information here. We strive to assure safe, reliable and on-time delivery.
- ▪︎FOR DOMESTIC SHIPPING: $2 / Cj Logitics
- Czech Republic
- Hong Kong
- New Zealand
- Saudi Arabia
- South Korea
- United Arab Emirates
- United Kingdom (UK)
- United States (US)
|Est. Delivery Date||15-20 business days.||3-5 business days.|
*We do not ship to countries that are not listed above
*Standard shipping is limited due to the ongoing issues with COVID-19. Only Expedited shipping will be available (DHL, FEDEX). * Non-shipping countries : Russian Federation, Spain, Italy
- ▪︎For weekday orders, it may take 1-3 days to process.
- ▪︎For weekend orders, it may take 1-3 days to process after the following business day.
- ▪︎If you have selected a trackable shipping option: Please log in to your account and refer to ‘My Orders’ for your tracking code.
- ▪︎If you have selected Standard Shipping Service: All packages are not available for tracking until after arriving at the destination country, in this case we advise you to wait patiently and contact your local post office. Also depending on the country, tracking may not be available.
POSSIBLE DELAYS/ FAILED DELIVERY
- ▪︎In case of international orders, they may be subject to customs clearance procedures which can cause delays from the original delivery estimated time.
CUSTOMS & TAX
- ▪︎Please note, some countries may restrict the import of cosmetics depending on their policies. Any problems that may occur are the responsibility of the recipient. Therefore, depending on the customs & tax policy additional taxes and fees may occur. Please contact the customs in advance to ensure safe shipping and check your local customs policy for more information.
- ▪︎In case of additional documents for customs clearance we will provide to the best of our abilities though it may not be guaranteed.