SHIPPING & HANDLING

Please find all shipping-related information here. We strive to assure safe, reliable and on-time delivery.

SHIPPING DELAYS AND CUSTOMS ISSUES

During promotion period, order processing may experience delays due to high demand. Additional high taxes and fees may occur depending on your customs and tax policies (Especially EU countries may restrict the import of cosmetics). We recommend checking your local customs policy in advance to ensure a smooth and safe delivery. Please note that any additional taxes and fees will be the responsibility of the recipients.

SHIPPING RATES

  • ▪︎FOR DOMESTIC SHIPPING: Free Shipping / Cj Logitics
  • INTERNATIONAL SHIPPING
    SHIPPING RATES
    Standard Expedited
    Est. Delivery Date 15-20 business days. 3-5 business days.
    Shipping Fee - $17.00
    Free Shipping - US $80.00+
    Worldwide $100.00+

    *We do not ship to countries that are not listed above

    *Standard shipping is limited due to the ongoing issues with COVID-19. Only Expedited shipping will be available (DHL). * Non-shipping countries : Russian Federation, Spain, Italy

PROCESSING TIME

  • ▪︎For weekday orders, it may take 1-3 days to process.
  • ▪︎For weekend orders, it may take 1-3 days to process after the following business day.

DELIVERY TRACKING

  • ▪︎You will receive a shipping confirmation with a tracking number via e-mail when your order ships. If you have any questions, please reach out to us at cs@wishtrend.com.

POSSIBLE DELAYS/ FAILED DELIVERY

  • ▪︎In case of international orders, they may be subject to customs clearance procedures which can cause delays from the original delivery estimated time. If you have any questions, please reach out to us at cs@wishtrend.com.

CUSTOMS & TAX

  • ▪︎Please note, some countries may restrict the import of cosmetics depending on their policies. Therefore, depending on the customs & tax policy additional taxes and fees may occur. The recipient of the order will be responsible for any import duties or taxes charged by the recipient's country as part of the customs clearance process. We will not be accepting returns on orders due to taxes issues. Please contact the customs in advance to ensure safe shipping and check your local customs policy for more information.
  • ▪︎In case of additional documents for customs clearance we will provide to the best of our abilities though it may not be guaranteed.