*Standard shipping is limited due to the ongoing issues with COVID-19. Only Expedited shipping will be available (DHL, FEDEX). * Non-shipping countries : Russian Federation, Spain, Italy
- ▪︎For weekday orders, it may take 1-3 days to process.
- ▪︎For weekend orders, it may take 1-3 days to process after the following business day.
- ▪︎You will receive a shipping confirmation with a tracking number via e-mail when your order ships. If you have any questions, please reach out to us at firstname.lastname@example.org.
POSSIBLE DELAYS/ FAILED DELIVERY
- ▪︎In case of international orders, they may be subject to customs clearance procedures which can cause delays from the original delivery estimated time. If you have any questions, please reach out to us at email@example.com.
CUSTOMS & TAX
- ▪︎Please note, some countries may restrict the import of cosmetics depending on their policies. Therefore, depending on the customs & tax policy additional taxes and fees may occur. The recipient of the order will be responsible for any import duties or taxes charged by the recipient's country as part of the customs clearance process. We will not be accepting returns on orders due to taxes issues. Please contact the customs in advance to ensure safe shipping and check your local customs policy for more information.
- ▪︎In case of additional documents for customs clearance we will provide to the best of our abilities though it may not be guaranteed.